Take a look at what some of our satisfied customers have to say about us
Please can you pass on my huge thanks to Shaun at Capital for clearing out a rather nasty blocked drain. Twice!
I’ve been calling all the local experts in the area, after giving up on the whole thing myself and being quoted at much as £210.00 + vat.
Having rung Mark 0, he informed me the other side of your business, I quickly ping you a message on Saturday afternoon along with a very unpleasant pie just to give you a idea of what you were dealing with. You messaged back that your brother would be contact on Monday to arrange a time.
Your office called Monday, but unfortunately due to family emergency I wasn’t at home Monday and the date was arranged for Wednesday afternoon. I also asked that I had 30 minute call before arrival so I could make it back in time.
Shaun from Capital rang as asked, and also arrived on time. He quickly informed me that it wasn’t that bad, but due to a short drop into the drain from the kitchen it could explain why it was getting blocked. I asked if it should be flush out, which he explain that’s not required. Another saving!
The whole drain was cleared away within roughly 30 minutes, and charged me his call out fee. Only a month later our other drain was blocked, again I ping Chris, Shaun arrived the same day, again all done and sorted within 30 minutes. I was so impressed with the service, charge and information, and I have already informed all the agents about your services, and will gladly tell all my friends .Sarah Wallace
I am writing to thank you for your help recently in changing the lock to the front door of our house.
Though it was only a small job you kindly fitted it into your busy schedule, keeping in touch with my wife Lesley as to when you would arrive, allowing her to arrange her day.
Lesley was very impressed with your happy and cheery disposition and you soon completed the job. At the end you mentioned that it may be necessary to carry out some small adjustments once the lock has bedded in, this is the case and you are more than happy to return to deal with this.
As I believe Lesley mentioned we are about to undertake a substantial refurbishment of our property and I can assure you that I will be in touch on any matter that falls within your expertise and of course it goes without saying that I will be more than happy to recommend your services to any of my friends, clients and colleagues.G Reynolds
Just a quick thank you for the completion of the boiler installation. Your boys did a great job and, at all times, were professional and respectful.
I can’t praise them enough. They’re great ambassadors for Capital Heating.
I would like to add that Shaun is a delightful young man and an absolute credit to you. Thank you again.J Melbourn
I’m writing to thank you for the utterly brilliant job that your operative Dennis and his team have just completed for me.
I live in a council flat in Notting Hill, and there were a series of issues that had been left unaddressed for many years. Finally, after submitting a complaint, one of the repairs supervisors brought your firm in to sort things, as one of the best in the business.
And you certainly are!
Apart from doing an excellent job, Dennis and his team did many things over and above the call of duty – like texting me pics of the work in progress (I moved out while the works were being done), fixing two curtain rods (including one that was in three pieces), etc.
I’ve lived here for 30 years, but I have never seen such workmanship before.
Please thank the team.Ms S Hill
I am pleased to say that we are delighted with the new boiler as it does everything expected of it. For the first time in 5 years we have been able to enjoy showers at a constant temperature instead of being scalded one minute and frozen the next! We were a little apprehensive prior to the installation as to possible disruption but in the event the operatives were very good, making sure that we had heating and hot water overnight.
The actual installation was very professionally carried out and the engineers are to be congratulated on their expertise and attitude.Mr J Read – Glow Worm Insurance Customer
I would like to praise the repairs service provided by Capital Heating/CH Maintenance, the call centre staff have been brilliant and the operatives are so helpful, polite and accommodating. You have arranged for repairs to be carried out around my working hours and get the job done right first time.Miss Maxwell – Tenant Catalyst Housing
I would like to congratulate you as your company has achieved our highest quality rating of 5 stars. Our quality rating is a reflection via our customers regarding the service they have received, therefore a 5 start result is a testament to you and your company.Joanne Auld – Network Development Manager Heating, Domestic & General Group Ltd
Capital Heating / CH Maintenance have been working with Catalyst Housing Limited for many years delivering excellent services to our customers. The effectiveness of their service is demonstrated in customer feedback; status surveys where we have recently been judged at 90% satisfaction and in the quality of the service and the repairs. Performance is outstanding and this is a reflection of the management at this company.Mr Nick Collins – Maintenance Manager, Catalyst Housing
As Building Services Consulting Engineers we have a responsibility to ensure that our Clients are provided with the best possible support and, maintenance for the systems installed within their properties. Jenks Associates have been working with Capital Heating Limited for over 10 years, including a Partnering Agreement with Catalyst Housing Limited (West).and the service provided by Capital Heating Limited has been pro-active and thoroughly professional.Mr Paddy Jenks – Managing Director, Jenks Associates Ltd
Now that our new boiler has been installed and is functioning well, we would like to thank you and your colleagues for all the work to create this happy solution. We were very impressed by the care and consideration shown by your engineers at every stage and by the cheerfulness, courtesy and care with which they did the work with the minimum of inconvenience to us. They worked very cleanly, clearing up any inevitable dust and removing the packaging without leaving any mess on site.Mr and Mrs Yabsley
Dear Builders, I am delighted to see the progress. Thank you for all your efforts.J Smith
Thank you for attending on such short notice, I was pleased and impressed with both the service provided and the attending engineer.Mrs Peters
I wanted to thank you and your team for installing our gas boiler with the minimum of hassle. I apologise for checking every move you made but our previous experience with other firms have been very disappointing, half finished symphonies! Please feel free to approach me for any recommendations if they are needed.Mr R Neil
Thank you for a job well done – friendly, courteous and efficient.Ms Sally F
I just wanted to say what an excellent service I received today in dealing with the problem air pump. Tommy telephoned before he arrived and as I was out telephoned to say he’d arrived. The work was done quickly, cleanly and professionally by a very helpful and charming man. This is the best service I have encountered for a long time. Thank you.Mrs S Farmer
I would like to say how impressed I was with the work carried out by Stuart and his crew, also the builders who were very efficient, tidy and polite. We would have no hesitation in using your company in the future and will highly recommend you to friends and family.Mr J Addinell
Many thanks for your excellent work and charming service. I will recommend the company to our many patrons who visit our fitness centre.Mrs R Benlolo