Established in 1995, Capital Heating is a family run business based in Watford covering Hertfordshire, North and Central London.
Expanding through its sister companies, CH Maintenance and Home Solutions during its 20+ years, Capital now provides a range of services from Gas Central Heating, Plumbing, Drainage, Carpentry, Fire and Security Installations, housing association maintenance, Locksmith, Shuttering and everything in between.
CAPITAL HEATING SERVICES
Unlike some other companies, your call to Capital Heating will normally be answered by real people – not an impersonal, automated call management system. Not only that, but Capital Heating ensure that our call centre staff are experts in our business. If they can’t provide you with the information or advice that you need right away, they will have one of our technicians call you back as soon as possible.
With the company’s diversification into contract property maintenance, CH Maintenance Limited was established as a sister company in 2005 and now has sole responsibility for both gas and general maintenance of over 1,500 homes in the North West London area.
Total Excellence and Quality (TEQ) Awards
Capital Heating has beaten off competition from hundreds of other companies across the UK to win second place in the heating category at the prestigious 2008 Total Excellence and Quality (TEQ) Awards.
The TEQ Awards, now in their 11th year, are administered by specialist appliance plan provider Domestic & General and serve as a benchmark for measuring exceptional standards within the repair service industry.
Managing Director John O’Byrne commented on the company’s success:
“We are delighted to have picked up a TEQ award this year. Winning this award certainly enhances our credibility with both customers and suppliers but I think the morale boost for the staff is one of the single most important benefits, especially for a small company like ours.
This award is a result of the dedication and professionalism of our team and demonstrates our commitment to providing the very best service to our customers on a daily basis. I’m very proud of the team and the fact that their hard work has been recognised.”